Authorities carried out large-scale raids on April 28 at offices of the National Electricity Corporation (CNEL) and Centro Sur as part of an investigation into an alleged corruption network within Ecuador’s electricity billing system.
The operation involved senior government officials and specialized police units, with actions taking place in multiple locations, including Samborondón and Cuenca.
• At least 46 officials allegedly involved
• Around 400,000 users said to be affected
• Estimated losses reach about $300 million over 11 years
The investigation centers on a scheme in which employees allegedly altered electricity consumption records to reduce bills and then processed claims that eliminated remaining balances. Authorities say this system allowed bills to be cut significantly without technical justification.
Officials also identified irregular financial activity linked to employees, including the issuance of large amounts in credit adjustments through customer service channels.
The operation included the removal of staff from work areas while inspections were carried out, with police units securing the facilities and overseeing the process.
In Cuenca, authorities intervened at Centro Sur, citing its role in managing key data systems related to billing. The action forms part of a broader effort to identify how changes were made across the network.
The case comes amid ongoing public concern over electricity costs and follows reports of irregularities in billing figures in recent years.
Authorities say the objective is to dismantle long-standing practices within the system and restore oversight of the electricity sector.